Professional Services
Datanet Solutions is committed to providing the best possible solutions for our customers. Part of creating the best is to work with you to determine your needs and what products best meet those needs, with your budget in mind. To this end, we offer comprehensive Site Analysis to Software Maintenance Support services that encompass your entire Electronic Document Management experience.
SITE ANALYSIS
Every project starts with Site Analysis for information gathering. Datanet Solutions prides itself on creating tailored solutions that accomplish exactly what you've set out to do. Part of tailoring those solutions is identifying ways to streamline your business processes and improve overall efficiency. Our experts use tools and best practices developed from years of experience as Document Management Solution Providers to achieve this end.
PROJECT Management
Our Professional Services Group will assign a Project Manager to oversee the successful design, development, and deployment of your Electronic Document Management System. Our PM will see through the project from the Kickoff meeting to the Go Live! Date.
INTEGRATIONS AND CUSTOMIZATIONS
We find that our products perform best when embedded with existing infrastructure and applications that have proven to be vital to an organization. Your installation may require elements that are not present in the features of your software package, which is why our experts are available to perform integrations and customizations. Be it a simple link between our software and another peripheral, or perhaps a server application that we develop from the ground up, our team is ready, willing and able to interface with you to develop a solution, baring nothing that reaching that milestone may entail.
ANNUAL SYSTEMS MAINTENANCE SUPPORT
Our team, comprised of Systems Engineers, Software Engineers, Project Managers, and Account Managers are here to provide Basic, Priority, and Priority Onsite Support. In special cases, our team also provides 24/7 Support.
DATACARE 10 POINT INSPECTION
The DataCare 10 Point Inspection assists in evaluating the health of your current Laserfiche System. The goal of the evaluation is to configure/re-configure the system to an optimized state, where it is maximized for usability and performance. Every DataCare Consultation culminates with the delivery of a detailed recommendations report on your environment with Best Practices comments on system design, system utilization, and overall functionality.
